The HR department of any business, whether it’s payroll administration, talent management, leave management or employee on-boarding, is responsible for a plethora of tasks, many of which are repetitive, high in volume, and accompanied by extensive manual work and long waiting times. This has resulted in higher operational costs, high error rates, compromise in compliance levels and employee dissatisfaction. Given that businesses across the board are looking to improve employee engagement and satisfaction, they are looking at automation to reimagine the HR function. RPA has enabled HR practitioners to refocus their time and resources on strategic tasks like proactive hiring, competency management, career development, and employee engagement.
RPA, AI and Chatbots are reshaping the recruitment activity by automating tasks such as candidate sourcing, resume screening, processing candidate information, updating the ATS, assigning interviews, and sending automated communication to prospective employees.
RPA can be used to improve the onboarding experience by making it personalized, intuitive and seamless. Highly mundane tasks such as filling forms on multiple systems, initiating background checks, etc. can be automated, resulting in minimum HR intervention.
Monitoring Time and Absence
RPA can help in automating the process of entry and collecting timesheets, validating absence by cross-checking data across multiple systems, notifying users in case of missing info and enabling a workflow for timesheet approval.
RPA helps HR practitioners automate the task of benefits administration, deductions, reimbursements, rewards, role changes, validation and reconciliation of payroll data with attendance data resulting in reduced inaccurate submissions and overall delays.
RPA can be implemented to automate the expense report submission and approvals. It can be used to compare individual expenses against predefined rules from different systems, check for missing receipts, out-of-policy-spends, late expense submissions etc.
Processing receipts, out-of-policy-spends, late expense submissions etc. 6. Exit Management – RPA can be used to streamline the employee offboarding process by automating tasks such as notifying the right people, generating exit documents, conducting exit surveys, documenting the feedback, revoking system access, and processing final payments.
Applications of RPA
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